73% of u.s. online consumers trust information and advice from Twitter.
1] Even social networking also help you for customer support. In a website you can also create a link for twitter/FB/Google+ a separate account for support, sothat your customers ask any queries regarding support through twitter. Make use of the support team to go-head with this process and make them engaging in conversation
2] It’s important for a sales rep to continue communication even after customer conversion for a customer’s success
1] Even social networking also help you for customer support. In a website you can also create a link for twitter/FB/Google+ a separate account for support, sothat your customers ask any queries regarding support through twitter. Make use of the support team to go-head with this process and make them engaging in conversation
2] It’s important for a sales rep to continue communication even after customer conversion for a customer’s success
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